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Financial Literacy

Mattel Federal Credit Union partners with the following organizations to provide our members with Financial Literacy programs:

Estate Planning and Financial Services Virtual Classroom

estate planningCU Legacy Planning helps you understand your finances with financial literacy workshops to educate you on Estate Planning, including Living Trusts, Powers of Attorney, Wills, and Multi-Generational IRA conversions.
Attend a Class with Virtual Classroom
Contact Craig Nelson (800) 847-2758 or This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our website

Identity Theft Prevention

Don't Take the Bait: Protect Yourself from Identity Theft and Internet Fraud
Don't be fooled by suspicious e-mails, phone calls or other activities - they are simply bait to reel you in and steal your identity. Here are some suggestions to help keep your identity safe:

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“Remember - Mattel FCU will never contact you "out of the blue" to ask for personal financial information”

  • Safeguard your financial information such as checking and credit card numbers, and your Social Security number. Unless you know the person or organization you're dealing with, don't give these numbers out, even to someone claiming to be from your credit union.
  • Report lost or stolen checks immediately. Review new deliveries of check to make sure none have been stolen in transit.
  • Notify us of suspicious phone inquiries such as those asking for account information to "verify a statement" or "award a prize".
  • Shred financial solicitations or financial statements before disposing them.
  • Deposit your mail into a secure, official Postal Service collection box.
  • If regular bills fail to reach you, call the company to find out why. Someone may have filed a false change-of-address notice to divert your mail and steal your identity.
  • If your bills include questionable items, investigate immediately. This is often the first sign of identity theft fraud.
  • Avoid phishing scams. Never reply directly or click on a link in response to an e-mail that asks for personal or financial information. If you are concerned about your account contact the company or institution via a Web site you know to be genuine. Remember - Mattel FCU will never contact you "out of the blue" to ask for personal financial information.

A New Strategy for Fighting ID Theft
Identity theft is old news, right? WRONG. Identity thieves are still emptying accounts, destroying credit, and making life miserable for their victims. Members need a new, get-serious strategy to combat this ongoing financial danger:

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  • Adopt a strict, "need to know" rule about your personal data. Mattel FCU may need to know your mother's maiden name so we can verify your identity when you call to inquire about your account. But an incoming financial caller should already have your account data. Hang Up on any caller who asks for you to "verify" account information.
  • Security experts now recommend that consumers use online statements and online bill payment whenever possible. Not only do these reduce the risk of mail theft or loss, but ID Theft is easier to detect when accounts are electronically monitored.
  • If you fail to receive financial statements, call immediately to find out why. If your statements are being mailed to another institution, ask for copies of all transactions since the last statement you receive. Use these to identify any fraudulent transactions.

Be Vigilant During the Holidays

  • Make sure your cards are returned by busy sales clerks. Always verify the charge amount before you sign.
  • Keep all receipts - and verify them against statements as they arrive.
  • Don’t walk or talk while putting away your wallet, credit card, etc. that's when you're most vulnerable to pickpockets or purse snatchers.
  • Don’t make "wireless" transactions at coffee shops, airports, or other locations with wireless technology. Identity thieves wait for victims here, with "mock" websites that can capture your credit card information.

Reporting Identity Theft

  • Toll free at 1-877-ID-THEFT (877-438-4338)
  • By mail to Consumer Response Center, FTC, 600 Pennsylvania Avenue, N.W., Washington, DC 20580

Miscellaneous Literatures

DISCLAIMER: Materials are provided free of charge. You may copy, use, and distribute the information freely. Mattel Federal Credit Union does not guarantee that the information contained in these materials to be correct or up-to-date. None of these information should be used to substitute the advice of a licensed financial adviser or an attorney.


333 Continental Boulevard, M1-0104
El Segundo, California 90245
Routing # 322276075 | NMLS # 813974

Monday - Thursday, 9:30am - 4:30pm
Friday - 9:30am - 1:00pm