Credit Union Updates About COVID-19

4.30.2020 Email:

Dear Mattel FCU Family,

Effective May 4, 2020, we will be returning to our branch at Mattel, Inc. in El Segundo, CA and will no longer operate out of our temporary location at CalCom FCU.

For the health and safety of our Members and Staff, we are enforcing social distancing and face covering required by the Los Angeles Department of Public Health.

We will maintain our temporary hours of Monday through Friday from 9:30 am to 1:30 pm until further notice.

Learn More

We will continue serving you via phone at 310.252.4545 from Monday through Friday from 9:30 am to 4:30 pm.

As a reminder, you can access your account through our eServices:

• Online Banking
• Mobile Banking: available in the App Store or Google Play
• Audio Teller: Call 855.726.9012 to access

Please visit our website www.mattelfcu.org to receive updated Mattel FCU information.

Thank you for being a valued member and for your endless support.

John Hernandez
Credit Union President

3.18.2020 Email:

Due to the fluctuating environment surrounding COVID-19, Mattel FCU has executed temporary hours of operation.

Mattel FCU's Temporary Hours of Operation:
Monday through Friday, 9:30 am to 1:30 pm.
We will continue serving you via phone Monday through Friday, 9:30 am to 4:30 pm

We invite and encourage you to connect with us remotely from the comfort of your home. If you are not a current user of the following eServices, sign up today.

If you need assistance enrolling in these eServices, please contact us at 310.252.4545. Our eServices include:

Online Banking
Mobile Banking: available in the App Store or Google Play
Audio Teller: Call 855.726.9012 to access

As more information emerges regarding COVID-19, we will continue to keep an open line of communication with you and provide email updates as often as possible. Also, please visit our website www.mattelfcu.org to receive updated Mattel FCU information. We appreciate your patience as we navigate our options to continue to fulfill your financial service needs. Thank you for being a valued member and for your endless support.

3.17.2020 Email:

With the increasing concern surrounding COVID-19, we promise that our Members’ health is our top priority. We understand that these times may be very challenging and our Team is ready to continue to serve our Members while minimizing potential health risks. We have taken multiple steps to ensure the safety of our Members, Staff, and Community by enhancing our in-branch cleaning procedures and utilizing our remote services.

**Our branch is temporarily closured.**

We will continue serving via phone at 310.252.4545
during Monday through Friday, 9:30 am to 4:30 pm.

We invite and encourage you to connect with us remotely from the comfort of your home. If you are not a current user of the following eServices, sign up today. If you need assistance enrolling in these eServices, please contact us at 310.252.4545. Our eServices include:
  • Online Banking
  • Mobile Banking: available in the App Store or Google Play
    • Audio Teller: Call 855.726.9012 to access

Thank you for your patience as we navigate our options to continue providing your financial service needs.

As more information emerges regarding COVID-19, we will continue to keep an open line of communication with you and provide email updates as often as possible. Also, please visit our website www.mattelfcu.org to receive updated Mattel FCU information.

Thank you for being a valued member and for your endless support.

3.13.2020 Email:

On March 13, 2020, the President of the United States of America declared a National State of Emergency due to COVID-19. The health and safety of our members and staff is our priority.

We want you to know that our Credit Union is committed to serve you.

The following are Remote Access Services that are available:

We are closely monitoring the situation and taking actions necessary for the health and safety of our members and staff. Please refer to our website at www.mattelfcu.org or call us at 310.252.4545 for updates on our branch operations.

* Eligible for checking accounts only.